Kirkia Privacy Policy – Your Data Is Our Responsibility

1 Introduction

Kirkia is a trusted online betting platform serving users in Bangladesh. We believe your personal data is your asset, and protecting it is our ethical responsibility.

This Privacy Policy explains what information Kirkia collects, why we collect it, how it is used, and what rights you have over your data. We are fully committed to transparency and to being honest with you at all times.

This policy is published in Bengali so our Bangladeshi users can understand it with ease. If you have any questions, feel free to contact us directly.

2 What Data We Collect

Kirkia only collects data that is strictly necessary. We never ask for excess or irrelevant information. The table below shows what data is collected and in which circumstances:

3 How Your Data Is Used

Kirkia uses your data only for specific, legitimate purposes. It is never used for any unauthorized purpose without your consent.

• Account Management: To create, verify, and manage your account.
• Service Improvement: To improve Kirkia's services and develop new features.
• Contact: To send important updates, bonus offers, and promotional messages.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Responsible Betting: To analyze your betting behavior and identify potential signs of problem gambling.
• Customization: To personalize your experience on the platform according to your preferences.

4 Data Retention & Retention Period

Kirkia retains your data only for as long as necessary. While your account is active, your information is stored securely on our servers.

• Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained in accordance with regulatory guidelines.
• Betting history and log files are retained for a defined period for security purposes.
• Once the retention period expires, data is securely deleted or anonymized.

Maximum security is maintained during data storage. Our servers are encrypted and undergo regular security audits.

5 Sharing Data with Third Parties

Kirkia may share data with specific third parties in limited circumstances and only when necessary. These cases are outlined below:

• Payment processors: To process transactions through payment providers such as Mobile Pay and Nagad.
• Identity Verification Services: With authorized verification agencies to complete the KYC process.
• Legal authorities: In response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Technology service providers essential for operating the platform.

6 Cookie Policy

Kirkia uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: Essential for keeping the platform running. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings so you don't have to set them up again next time.
• Analytics cookies: Used to understand how the platform is being used and to improve our services.
• Security Cookies: Helps prevent fraud and cyberattacks.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7 Your Rights

As a Kirkia user, you have important rights over your own data. We respect these rights and are always ready to help you exercise them.

To exercise any of these rights, email us at support@kirkia.bet. We respond within 30 business days.

8 Children's Privacy

Kirkia strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Any data collected from a minor by mistake will be deleted immediately.
• If parents believe their child's data is held by us, please contact us immediately.

9 Security Measures

Kirkia uses internationally recognized technologies and practices to keep your data secure. Our security infrastructure operates around the clock.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication: 2FA is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced measures to keep our servers protected against cyberattacks.
• Regular Security Audits: Our systems are regularly tested by external security specialists.
• Staff Training: Our team members receive regular training in data protection.
• Limited Access: Only authorized personnel have access to your information.

Please note, however, that no online platform can guarantee 100% security. Make sure to keep your account password strong and never share it with anyone.

10 Policy Changes

Kirkia may update this privacy policy when necessary. Changes may occur due to service updates, legal requirements, or technological improvements.

• For significant changes, advance notice will be sent to your registered email.
• The date of the most recent update will always be noted at the end of the policy.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact

If you have any questions, requests, or complaints regarding our privacy policy, contact us directly. Our data protection team will get back to you promptly.

• Email: support@kirkia.bet
• Live Chat: Available 24/7 at the bottom-right corner of the platform.
• Help Center: Help Center You'll find answers to common questions on the page.