Kirkia Terms & Conditions – The Complete User Guide

1 General Information

Kirkia is an online Sports Betting platform built for sports fans in Bangladesh. By accessing and using this platform, you confirm that you have read, understood, and fully accepted these terms and conditions.

Kirkia reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. If changes are made, a notice will be posted on the platform and sent to your registered email. Continued use of the platform after any changes will be considered acceptance of the updated terms.

These terms are published in English. In the event of any dispute over translation or interpretation, the original English version shall prevail.

2 Eligibility & Registration

To create an account and place bets on Kirkia, you must meet the following requirements:

• You must be at least 18 years of age. Account registration by minors is not permitted and is strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Your account must be registered in your own name and used solely for yourself — operating an account on behalf of a third party or using their funds is strictly prohibited.
• You must agree to provide all documents required for KYC verification.

3 Account Management

The security of your Kirkia account is entirely your responsibility. Keep your password private and never share it with anyone.

• Never share your account login credentials (username and password) with any third party.
• If you suspect unauthorized access to your account, contact Kirkia support immediately.
• Accounts are for personal use only – commercial or business use is not permitted.
• A maintenance fee may apply to inactive accounts (no login for more than 12 months).
• If your contact details change (phone number, email), update your profile immediately.

Kirkia reserves the right to verify any account. Failure to respond during the verification process may result in the account being temporarily suspended.

4 Deposits & Withdrawals

Kirkia supports transactions through Bangladesh's most popular mobile banking services — Mobile Pay, Nagad, and Rocket.

• Minimum deposit amounts and withdrawal limits are listed on the platform's payments page.
• Deposits must be made from a payment account registered in your own name.
• Withdrawals are typically processed within 24 hours. In exceptional circumstances, processing may take longer.
• Full KYC verification must be completed before withdrawals can be processed.
• Withdrawals to third-party accounts are strictly prohibited.
• Kirkia reserves the right to investigate any suspicious transactions as part of its commitment to anti-money laundering.

5 Betting Rules

The following rules apply equally to all users when betting on Kirkia:

• Once a bet is confirmed, it cannot be cancelled – please review your bet carefully before placing it.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, Kirkia reserves the right to void the affected bets.
• Kirkia will not be liable for any bets that are not accepted in Live Betting due to network delays.
• Placing bets on the same event from multiple accounts will be treated as syndicate betting and may result in strict action.
• If odds contain an obvious error and a bet is placed to exploit that error, Kirkia reserves the right to void the bet.

Specific rules may apply for different sports and are outlined in the relevant sections. It is your responsibility to read those rules before placing a bet.

6 Bonuses & Promotions

Kirkia regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to meet them may result in the bonus or any associated winnings being forfeited.

• The welcome bonus is available to new users only and can be claimed once with your first deposit.
• All bonus wagering requirements must be met before any withdrawal can be processed.
• Bets placed with bonus funds must generally meet a minimum qualifying odds threshold or higher.
• If multiple accounts or false information are used to claim bonuses, all bonuses and winnings will be forfeited.
• Kirkia reserves the right to modify or cancel any promotion at any time.

7 Prohibited Activities

The following activities are strictly prohibited on the Kirkia platform and may result in permanent account closure and forfeiture of your balance:

• Creating or operating multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Placing bets based on match-fixing or the use of insider information.
• Using the platform for money laundering or any other illegal financial activity.
• Deliberately exploiting platform vulnerabilities or bugs.
• Attempting to gain unauthorized access to another user's account.
• Attempting to verify an account using false identity or fraudulent documents.
• Syndicate betting or any coordinated attempt to abuse bonuses as a group.

If such activity is detected, Kirkia may suspend the account without prior notice and take legal action where necessary.

8 Responsible Betting

Kirkia believes betting is a form of entertainment, not an addiction. We genuinely care about the mental and financial well-being of every user.

• You can set your own daily, weekly, or monthly betting limits at any time.
• You have the option to voluntarily suspend or permanently close your account at any time.
• If you notice signs of betting addiction, please contact our Responsible Gaming Get help from the page.
• Opening an account or placing bets is strictly prohibited for anyone under the age of 18.

9 Privacy

How we collect and use your personal information is explained in our Privacy Policyprivacy policy, which forms an integral part of these terms and conditions.

• Kirkia does not sell your information to third parties.
• Where legally required, information may be disclosed to the relevant authorities upon request.
• We use industry-standard SSL encryption to keep your information secure.

10 Service Suspension or Termination

Kirkia may temporarily or permanently suspend services under the following circumstances:

• During scheduled technical maintenance or upgrades.
• When urgent action is required for security reasons.
• If a user is found to be in violation of the terms and conditions.
• By order of legal or regulatory authorities.

For bets placed during a service outage, Kirkia will make the appropriate decision and issue refunds where applicable.

11 Limitation of Liability

Kirkia strives to deliver the best experience through its platform. However, Kirkia will not be held liable for the following:

• Any bet lost due to internet disconnection or network issues.
• If a transaction fails to complete due to an issue on your device.
• Delays in deposits or withdrawals caused by issues with third-party payment services.
• Any loss resulting from sharing your account credentials with others.

For any dispute or complaint, please contact Kirkia's support team first. We are committed to reaching a fair and timely resolution.

12 Terms Changes & Contact

Kirkia may update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email.

If you have any questions or comments about these terms, please get in touch with us:

• Email: support@kirkia.bet
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Help Center: Help Center Visit the page.